Privacy Policy

FOR MALES (we, us or our) is committed to protecting your personal information. This Privacy Policy explains how we safeguard personal information you give us, or that we collect, when we interact with you.

Personal information: information or an opinion about an identified or reasonably identifiable person, whether true or not, and whether or not recorded in a material form.

We may collect these types of personal information about you:

• Identity Data includes your name, age, gender and photographic identification.
• Contact Data includes your address, telephone number and email.
• Financial Data includes bank account and payment card details. Our third party payment processor collects and stores this information; we cannot access it.
• Transaction Data includes payments between you and us, and details of products and services you buy from us or we buy from you.
• Technical and Usage Data collected when you access our websites or platforms includes your internet protocol (IP) address, login data, browser session and geo-location data, page view and session statistics, device and network information, acquisition sources, search queries and/or browsing behaviour. It also includes your access to and use of our website (including through Internet cookies or analytics), and your communications with our website.
• Profile Data includes your purchases or orders, content you post, send, receive and share through our platform, and support requests you submit.
• Interaction Data includes information you give us through interactive features, such as surveys, contests, promotions, activities or events.
• Marketing and Communications Data includes your preferences for marketing from us and our third parties, and your communication preferences.
• Professional data includes your work history and experience, such as previous roles, if you work for us or apply for a role with us.

Sensitive information is personal information with a higher level of protection. It covers racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. We collect these types of sensitive information:

• your health information, including details of your health, medical history and family medical history; and
• any other sensitive information you give us.

We collect personal information in several ways, including:

• when you give it to us directly, in person, by phone, by email or online;
• when you complete a form, such as an event or newsletter registration, or respond to surveys;
• when you access a website we operate (including through analytics, cookie or marketing providers);
• from third parties, including our independent contracted medical practitioners and other health professionals; or
• from publicly available sources.

Personal information: We collect, hold, use and disclose your personal information for these purposes:

• to let you access and use our platform;
• to decide whether to accept you as a new client;
• to do business with you, review your application and manage your appointments;
• to communicate with you about our business, including responding to your support requests and other enquiries;
• for internal record keeping, administration, invoicing and billing;
• for analytics, market research and business development, including running and improving our business;
• for advertising and marketing, including sending promotional information about our events and experiences;
• to run promotions, competitions and/or provide additional benefits to you;
• to meet our legal obligations or where otherwise required or authorised by law.

Sensitive information: We collect, hold, use and disclose sensitive information only for these purposes:

• any purposes you consent to;
• the primary purpose for collecting it: to provide our services to you;
• secondary purposes directly related to the primary purpose for collecting it, including disclosure to independent contracted medical practitioners where reasonably necessary to do business with you;
• to contact emergency services or speak with your family, partner or support person when we reasonably believe there is a serious risk to your life, health or safety, or another person's; and
• where otherwise required or authorised by law.

We may disclose your personal information (including sensitive information where permitted) to:

• our employees, contractors and/or related entities, including our independent contracted medical practitioners;
• IT, data storage, web-hosting and server providers;
• professional advisers, bankers, auditors, our insurers and insurance brokers;
• payment system operators or processors;
• courts, tribunals and regulatory authorities if you do not pay for goods or services we supply, or as required by law;
• other third parties where required or permitted by law.

We have enabled Google Analytics Advertising Features. These cookies and identifiers may collect Technical and Usage Data about you. You can opt out using the Google Analytics Opt-out Browser add-on or your device's ad settings.

Your personal information is stored in Australia. Third parties we disclose it to may store, transfer or access it outside Australia in accordance with the Australian Privacy Principles.

Your choice: Please read this Privacy Policy carefully. By giving us personal information, you understand that we will collect, hold, use and disclose it under this Privacy Policy. By providing personal and health information, you represent that all data is accurate and complete, consistent with the honesty and fraud provisions of our Terms & Conditions.

Restrict and unsubscribe: To leave our email database or opt out of communications, use the opt-out options in the communication.

Access and Correction: You can ask to access or correct the personal information we hold about you. We will take reasonable steps to promptly correct information found to be inaccurate, out of date or misleading.

Complaints: Contact us using the details below to make a complaint. If you are unhappy with our response, you can contact the Office of the Australian Information Commissioner.

We are committed to keeping your personal information secure. We use suitable physical, electronic and managerial procedures to protect it. However, you send information over the Internet at your own risk.

We may use cookies to recognise you when you return to our website and support retargeting campaigns. You can block cookies in your browser settings, but this may limit access to parts of our website.

We may update this Privacy Policy at our discretion by publishing a revised version on our website.

For questions about this Privacy Policy, contact us:

FOR MALES
Email: support@formales.com.au